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Speciality Pharmacy
We maintain readily available inventory of Ari-xtra, Sandostatin and sando LAR, Temodar, Thalmid (Thalidomide), Voriconazole (Vfend), Xeloda, Cancidas, Proleukin, Innohep, Lovenox, Intron A / Roferon A, IVIG,
Leukine, Lupron, Neulasta, Neumega, Neupogen, Peg Intron/Pegasys, Procrit/Epogen, Pulmozyme, Avonex, Rebif, Tobi, Tysabri, Serostim, Copaxone, Aranesp
Aranesp, Tysabri, Avonex, Copaxone, Tobi, Serostim, Pulmozyme
Q. WHAT IS HOME HEALTH CARE?

A. Home Health Care is a service that permits patients to receive quality health care in the privacy and comfort of their homes.


Q. WHY HOME HEALTH CARE?

A. Home Health Care is a cost-effective option for receiving health care services. Returning to one's home and family can promote quicker recovery and improve the quality of life for both patient and family or caregiver.


Q. WHAT CRITERIA MUST BE MET FOR MEDICARE TO APPROVE SERVICES?

A. The following criteria is used to meet Medicare requirements:

» The patient must be covered by Medicare Part A or Medicare Part B.

» The patient must be homebound.

» The skilled care must be medically necessary as determined by the physician.


Q. WHAT TYPES OF HEALTH CARE CAN BE PROVIDED AT HOME?

A. Many medical conditions that previously required hospitalization can safely be treated in the home. Basic services offered by Southside Pharmacy/Infusion are:

» Skilled nursing care, including skilled nursing visits

» Infusion therapy/pharmacy services, including antibiotic therapy, hydration therapy, nutrition therapy such as TPN and tube feedings, Chemotherapy, pain management, regicide, IVIG and other new emerging therapies.

» Pediatric care including management of complex trauma and chronic conditions such as renal failure, diabetes, seizures, cystic fibrosis, diabetes, apnea monitoring and home phototherapy.

» Rehabilitation therapies, including physical therapy, occupational therapy and speech therapy.

» Medical social workers.


Q. WHAT OTHER TYPES OF SERVICES ARE AVAILABLE?

A. Additional health care services offered by Southside Pharmacy/Infusion:

» Rental and/or purchase of home medical equipment, including hospital beds, wheel chairs, walkers, bathroom safety equipment and custom equipment.

» Respiratory therapy, nebulizers and both CPAP and BIPAP.

» Purchase of medical supplies, including wound care supplies, ostomy, diabetic and foley catheter supplies.


Q. WHO PAYS FOR HOME HEALTH CARE?

A. Most health insurance companies, HMO's, PPO and Worker's compensation cover home health care. In addition, Medicare and Medicaid pay for home care services. Some insurance providers do not cover all home health services. You will be held financially responsible for the payment of those items or services as well as the payment of any remaining balance that your insurance provider does not cover. Southside health staff will verify health coverage for the patient as well as fill out all necessary forms for insurance billing.


Q. WHAT IF I HAVE A PROBLEM AT NIGHT OR ON THE WEEKEND?

A. Southside Pharmacy/Infusion has a registered pharmacist and nurse on call 24 hours, 7 days a week for urgent needs.


Q. DO I NEED A PHYSICIAN'S ORDER FOR HOME HEALTH CARE?

A. YES. All health care provided in the home is under the direct order and supervision of the patient's primary care physician. Some medical supplies do not require a physician's order and are available for direct purchase by the patient.


Q. DO CAN I FIND OUT MORE ABOUT HOME HEALTH CARE?

A. If you are a patient in a hospital a Home Care Coordinator will be happy to meet with you to answer any questions you may have. If you are not a patient in a hospital or would like additional information call Southside at 713-660-8888 or 888-660-MEDS.


Q. HOW DOES SOUTHSIDE PHARMACY ENSURE QUALITY CARE IN THE HOME?

A. Providing continuous, quality care to our patients is paramount to all we do. All patients receive a patient satisfaction survey, that is incorporated into our ongoing evaluation process to continually improve our patient satisfaction. New programs and procedures are developed from the feedback we receive and integrated into our services as needed.

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A sister concern of Southside Pharmacy, Southside Healtcare Solutions is a full service Medical Billing Company providing high quality and cost effective medical billing services.